·         Exceptional problem-solving/troubleshooting skills.

·         25 years technical support and development experience.

·         BS degree in Systems Analysis.

·         Continuing education course work and certifications, A+, Network+, Security+.

·         Diversified skill set acquired by working with many different companies.

·         Clear thinker with excellent interpersonal, written and verbal communication skills.

·         Exceptional customer service skills.

·         Able to work autonomously as well as with a team.

·         Learn quickly.

 

Richard Grunewald

154 Bonnie Brae Dr.

Lexington, KY 40508

Phone: 859-367-0370

rgrunewald@gmail.com

 

Miami University, Oxford, Ohio

Bachelor of Science

Major: Systems Analysis

Minor: Accounting

Sinclair Community College, Dayton, Ohio

Various Technical Courses:

Network Security I

Network Security II

Windows Server OS

Securing a Windows Environment

Stanford University, Stanford, CA

Online Courses offered through iTunes U:

      iPad and iPhone Application Development

 

 

              

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Self Employed Consultant 1986-Present

IT Support

·         Work with small businesses that don’t require an internal IT department. Provide complete support needs including local and wide area networks, operating system and application software, hardware installation and maintenance. Provide programming services for application interfaces, custom software and database applications. Train users and provide system documentation.

·         Harland Financial: Installed and maintained networks for small banks throughout eastern U.S. Novell version 2.2 to 5.1 (20+) and Windows Server version NT4.0 to 2008 (20+).

·         Supported multiple small banks in the local area and maintained their networks and application software.

·         Nord Resources: Provided on-site Novell network support at a mine site in Sierra Leone, West Africa.

Contract Programming

·         Harland Financial: Provided design and programming services for a large bank service firm, including a Visual Basic application which read input from a variety of loan origination packages and sent the loans to the bank servicer via an interactive TCP/IP session. This application also allowed for editing the loan information and adding additional fields required for processing. This application was distributed to 30+ banks and interfaced to 5+ loan origination packages.

·         Tipp Novelty (glassware decorator): Wrote a VBA / Excel /Access application which read in order files from the customer's (Lenox) mainframe format and created an order tracking database as well as an Excel spreadsheet with custom fonts and text to make decals to personalize glassware.

·         Programmed interfaces between various operating systems including Windows, Unix, and Novell. Programmed applications in various databases including SQL server, MySQL, Dbase, FoxPro, Access and ODBC compliant.

Wang Labs, Dayton 1984-86

Senior Systems Analyst, Government Services Division

·      Provided support for Wright Patterson Air Force Base. Products supported include peer to peer PC networks and mini-computer WANs.

·         Provided support for Joint Chiefs of Staff office in Pentagon.

·         Programmed database/COBOL applications for Army Corp of Engineers.

·         Programmed OS utilities for Wang VS mini-computer in Lowell MA.

Electrolert, Tipp City 1979-84

Data Processing Manager

·         Developed business applications in COBOL on a Wang VS mini-computer.

·         Managed DP department reporting to Operations Manager.

 

NCR Corp, Dayton 1977-79

Systems Analyst, Applied Systems Division

·      Designed and programmed accounting applications for distribution with a new mini-computer system in COBOL.

·      Designed and programmed utility applications for internal use on a desktop micro-computer in BASIC.

 

Hardware:

PCs - I am proficient at diagnosing and repairing desktop and laptop systems at a component level. I can interpret BIOS level error codes as well as BSOD errors.

Network Devices - Routers, Bridges, Switches, Hubs, VPN devices.

Programming Languages:

Xcode, Objective-C, Visual BASIC, Visual BASIC for Applications (VBA), HTML, SQL, COBOL, BASIC, Assembler

Operating Systems:

Mac OS X, IOS, VM VirtualBox, VMWare, Windows(95 - 8), Windows Server(NT 4.0 – 2008), Linux, Unix, Novell(2.2 – 5.1), DOS(1.0 - 6.22)

Database Systems:

Access, MySQL, SQL Server, Quickbase, Dbase, FoxPro

Application Software:

Sharepoint, Frontpage, Crystal Reports, Excel, Word, Word Perfect, Quickbooks, Timeslips, ARTA